Elaine exhibited strong professionalism in helping me purchase and tenanted my apartments. Her core strengths are: 1) ability to close deals very swiftly based on my expressed intentions 2) good communication ability and paying close attention to details 3) her familiarity to property transaction process is one of her greatest attributes 4) always willing to provide value added service I am a repeat customer and am extremely happy with Elaine’s services.
When looking for an apartment in Singapore I got in touch with Elaine Goh. Elaine works very professional and her response to questions was always very fast. It has been a pleasure to work with Elaine on the search of my apartment in Singapore. Era can be proud to have such hard working agents and I can highly recommend Elaine as housing agent in Singapore.
Elaine has been very focused on the job. She has been bringing in maximum clients possible for viewing as well as promoting the apartment without a break. Her enthusiasm and commitment is really commendable and appreciate the efforts to finalise the deal.
Overall Elaine is a very responsive and professional agent. Elaine always responds promptly and sets up viewing very quickly. We were able to view a unit on the same day I first called her. We didn't like the first unit so we kept on looking. Elaine called me proactively to see a 2nd unit which was not on the market yet. She understood our needs even though I didn't really talk to her about it. And she kept on monitoring for us. I was very impressed. As my husband was not able to view the unit, so we asked her if we can view again and she managed to set up a 2nd looking with the landlord's agent very quickly . Elaine negotiated with the landlord's agent to cut down the monthly rent by 500 SGD. She truly represented our interest. Elaine helped us solve many problems along the way. When we got our passes, she reached out and helped us set up the utility contract. Elaine also introduced us to the estate market in Singapore. When we plan to buy a condo, we'll definitely ask for her help.
She assisted me in the search of a new property to rent for which I came with a complex brief. All over the course of the process, from the selection, visit, negotiation and tenancy agreement signature, she demonstrated an exceptional level of professionalism and efficiency. It led me to finalize the choice and deal in record time thanks to her thoughtful and constant communication as well as her availability and kindness to understand my needs and adjust to my approach. Among the best real estate agent I work with! Thank you so much Elaine !
I'm Korean and moved to Singapore in July 2020 for a new job amid Covid-19 situation. I was looking for a rent quite urgently and my friend highly recommended Elaine to me. I had contacted Elaine on Saturday night. While it was very late at around 10pm, she was very quick to respond and gave me feedback with the units which suit my preference/conditions within a couple of hours. She was ready to help clients and had genuine passion for her work with exceptional professionalism. After I first met Elaine in person, she was kind and easy to communicate. Throughout our several encounters/conversions, She has always been clear(even easier to communicate than Korean people who speak Korean, surprisingly), quick to respond, and always by my side whenever I had to negotiate with landlords. She took care of every single detail in the middle of negotiations (e.i. repair)as if I am her family. Without her, it must have been much harder to settle down in Singapore.
My wife, Kai and I would like to take this opportunity to thank Elaine Goh for helping us to get our new property at Sommerville Park. With her perseverance and patience, we finally found and secured the property that we have been searching for. She is truly amazing and very helpful over the period of 2.5 years. Once again, Kai and I would like to extend our sincere gratitude and appreciation for all her service and effort.
We are very happy with Elaine's services. She has been a great help in getting us a tenant for our unit at Hundred Trees. Elaine is very professional and fully understand our preferences and criterias. She screened potential tenants to match our requirements and worked tirelessly to arrange viewings. Her services are really amazing and we highly recommend her.
Elaine is an amazing agent. She is thoughtful, personable and very knowledgeable. She helped us through every stage to make sure our needs were met. She went above and beyond even after our lease was signed and we moved in. She did not rest until she knew we were happy. She continues to check in on us and it is so clear that she connects with us as people not simply as clients. I cannot say enough positive things about Elaine.
Elaine has been very thoughtful and helpful through-out our entire house hunting process. She has arranged countless viewings for us and responded to all our requests regardless of the time of day. She is not pushy but informative. Her help is well appreciated and we are thankful.
Since our 1st meeting in June 2018, my wife and I are very impressed with Elaine's professional attitude, knowledge and total friendliness showing us countless properties viewings. And finally, we are now proud owners of an apartment at Four Seasons Park. It was a pleasure doing business with Elaine and we would ask her again to be our agent. Thank you.
Her strenuous help in my finding the unit include the following but not limited. Elaine was very sincere and patient in going for multiple rounds of search trip from D9 to D10 and D11; arranged for viewing of all nicest developments in these areas and also very good at securing the unit with me to meet my very tight schedule to settle in SG. She also did not hesitate to provide me extra services including meetings with bankers and lawyers pertaining to our potential investment in Singapore which was more than her original job scope! Thank you so much Elaine and ERA! I will come back to you when we are in Singapore next time! 감사합니다!
To whom it may concern: I wish to compliment the performance of Elaine Goh. She was very helpful during the purchase of my property and provided good after sale service. After the sale, she acted responsibly for my tenants to resolve technical issues. She also recommended the necessary services and contractors to resolve problems economically. L P Kwee
I've just transacted my second move with Elaine Goh who again exceeded my expectations: she is a great listener to understand my personal needs and preferences, is quick in coming back with relevant options and last but not least she is a very good negotiator on behalf of her clients! Needless to say, it is very pleasant to deal with her all along the process which she is driving in a very professional manner. I can highly recommend working with Elaine!
We are fortunate to have Elaine as our trusted property agent in securing our first condo in Singapore. She has been patient and genuine in advising us on the market sentiments and choice of property units. Her follow up was very thorough and her response was very fast - as if she is working 24 x 7 !!!!
Very fortunate to have Elaine as my agent to market my house. She’s very friendly, understanding and diligent. She is fast to response to queries and try to accommodate my schedule for viewings. Knowing my tight timeline to sell the property, she made extra effort to bring in more buyers to view every week. She really worked very hard to market my property, not to mention that she bargained hard for a good selling price. Thank you, Elaine!
We are proud owners of a 2 bedroom apartment at the Cornwall garden and served by Elaine Goh, your agent. We are property investors all over the world and own several properties in Singapore . We commend Elaine’s service and support. Her ability to understand our requirements and help bridge sellers and buyer expectations is impeccable. We bought the unit for our parents and she helped negotiated a fair market price. She’s prompt in following up, responsive and always focusing on next steps even after office hours . Just wanted to highlight Elaine excellent service and support for the sale. Please convey our sincerest appreciation to her.
I bought my recent property at Parvis and was serviced by Ms Elaine Goh Bee Lay (R042676A). I found her extremely professionally and am very happy with the services she provided to us which lead to the conclusion of the sale transaction. She is very knowledgeable on the property market and the recent regulations imposed on property sales. Her follow up service is commendable and I would strongly recommend her to future purchasers.
I am writing you to congratulate you on hiring ms. Elaine Goh. Elaine has been helping us find our new home, which we did in the ‘Villa Delle Rose’ condo. From the start, Elaine has been assisting us in a professional, friendly and very pro-active way. She would schedule appointments for the next day, even if we would suggest units late at night. And she immediately would have a feel for our taste in houses and could advise accordingly. Although I am sure we were not, Elaine has both the personality and the skills to make us feel like we were her only, and most important client. It was a pleasure doing business with Elaine and by proxy, with ERA. We would ask her again to be our agent, and we will recommend her to anyone looking for one. With my kindest regards, Maarten Diepenmaat Date: 28 November 2017
I am writing to express my gratitude and positive feedback for Elaine Goh who helped us find and secure our desired property at St Martin Residences. Elaine was extremely helpful in finding a huge array of properties that suited our criteria and then tirelessly setting up viewing sessions for them. Ultimately, our chosen property at St Martin Residences was something she had introduced to us and we are very grateful for her having done so, and will certainly recommend her services to other clients and friends Best regards John
I have just completed the ERA Customer Survey Challenge for my dealings over the last couple of months with Elaine - thanks for the opportunity to participate in the survey! We recently rented a property in Holland Village with Elaine's help. My family and I are very new arrivals to Singapore, so we weren't too sure of the process or of the types of properties that were available in our preferred areas. Right from the outset, Elaine went above and beyond to help us find the right apartment. We were on a very tight time-frame, and Elaine managed to arrange visits to a half dozen properties, working with other agents to set up viewing times within 24 hours of our first conversation. Elaine spent the time to understand what we needed in terms of features/amenities, and worked hard to ensure that we were only looking at properties that were a good match, and provided a bunch of background into each property we visited. She was extraordinary - like a breath of fresh air compared to the other agents I'd talked with who were only interested in properties on their books, most of which were not a good match to our requirements. Once we had decided to put an offer in on a property, Elaine worked tirelessly to quickly answer all of my questions about the process, worked with the landlords to make sure we were being looked after as tenants, and made sure all the paperwork was correct. Her attention to detail was amazing, and I really felt that Elaine was a strong advocate for our interests as tenants all the way through. What is really awesome about the way she works, though, is that she has also set up a great direct relationship between ourselves and the landlords - something that I never thought about much, but I think will be incredibly important as our tenancy progresses. We love our new apartment, and I really don't think our experience with renting in Singapore would have been as amazing as it's been without Elaine's help. I would have no hesitation recommending her to anyone who asked me for a great agent recommendation - she is definitely at the top of my list, and I hope ERA can recognize her for the awesome work she does with her customers. Thanks Elaine :) Thanks guys, Nigel.